Michael Brady

Executive Professional

Lagniappe

What the heck is Lagniappe?

Why do I care and should you care?

When you give that “something extra” to your customers, your team mates, your co-workeres you are actually doing this daily.

A lagniappe is “a small gift given to a customer by a merchant at the time of a purchase”, or more broadly, “something given or obtained gratuitously or by way of good measure.” The word entered English from the Louisiana French adapting a Quechua word brought in to New Orleans by the Spanish Creoles. Wikipedia

That said, take a look around you, where are you giving that little extra? Are you? Who around you gives that little extra for you?

Let’s remember to thank others for their use of lagniappe in our lives. Thos little gifts or extras make things so nice for each of us and are often over looked.